PRIVACY POLICY
Effective Date: November 4, 2026
Last Updated: November 4, 2026
1. INTRODUCTION
Welcome to KELVIROS (“we,” “our,” “us,” or the “Company”).
This Privacy Policy explains how Northvale Apparel LLC, operating the website https://kelviros.shop/ (the “Website”), collects, uses, stores, discloses, and protects your personal information when you visit our Website, browse our products, make a purchase, contact our customer service team, or otherwise interact with us.
We respect your privacy and are committed to handling your personal information responsibly and transparently.
By accessing or using our Website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for specific data processing activities, we will obtain your consent separately.
Please read this Privacy Policy carefully to understand our privacy practices and your rights.
2. INFORMATION WE COLLECT
We may collect different categories of personal information depending on how you interact with our Website.
2.1 Personal Information You Provide Directly
When you place an order, contact us, subscribe to marketing communications, or interact with our Website, you may provide the following information:
Identity Information: Your name and other identifying information.
Contact Information: Email address, telephone number, and billing or shipping address.
Order Information: Products purchased, order history, transaction details, and order preferences.
Customer Service Information: Messages, inquiries, feedback, and other information you voluntarily provide when contacting us.
Marketing Preferences: Your preferences regarding promotional emails and other marketing communications.
2.2 Payment Information
When you make a purchase through our Website, payment-related information may be collected and processed by our payment service providers.
Depending on the payment method, this may include payment card details, billing information, transaction identifiers, and payment status.
We generally rely on third-party payment processors to securely handle payment transactions. We do not intend to store complete payment card numbers or security codes on our own systems.
Payment processing is subject to the applicable privacy policies and terms of the relevant payment providers.
2.3 Information Collected Automatically
When you visit our Website, certain information may be collected automatically through cookies, server logs, pixels, and similar technologies, including:
IP address.
Browser type and version.
Device type and operating system.
Website pages visited.
Products viewed and browsing activities.
Referring websites or URLs.
Date, time, and duration of visits.
General usage and interaction information.
Cookie identifiers and similar online identifiers.
This information helps us understand how visitors use our Website and improve its performance, functionality, and shopping experience.
2.4 Information from Third Parties
We may receive information about you from third-party sources when necessary to operate our business, including:
Payment processors and payment service providers.
Shipping and delivery companies.
E-commerce and website service providers.
Advertising and analytics partners, where applicable.
Customer support and communication service providers.
Fraud prevention and security service providers.
The information received depends on the services used and your interactions with those providers.
3. HOW WE USE YOUR INFORMATION
We use personal information for legitimate business purposes, including:
3.1 Order Processing and Fulfillment
Process and confirm your orders.
Verify payment transactions.
Arrange shipping and delivery.
Provide order confirmations and shipping updates.
Handle returns, refunds, and exchanges.
Maintain transaction and order records.
3.2 Customer Service
Respond to your questions and requests.
Provide assistance with orders and products.
Resolve customer complaints and disputes.
Communicate important service-related information.
3.3 Website Operations and Improvement
Operate and maintain our Website.
Improve website functionality and user experience.
Understand customer preferences and shopping behavior.
Identify technical issues and improve website performance.
3.4 Marketing and Advertising
Where permitted by applicable law, we may use your information to:
Send promotional emails and special offers.
Introduce new products and collections.
Provide information about promotions and seasonal campaigns.
Measure the effectiveness of marketing activities.
Deliver relevant advertisements.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or contacting us directly.
3.5 Security and Fraud Prevention
We may use information to:
Detect and prevent fraudulent transactions.
Protect our Website and customers.
Verify transactions and investigate suspicious activity.
Enforce our policies and protect our legal rights.
3.6 Legal Compliance
We may process personal information when reasonably necessary to:
Comply with applicable laws and regulations.
Respond to lawful requests from government authorities.
Maintain required business records.
Establish, exercise, or defend legal claims.
4. COOKIES AND TRACKING TECHNOLOGIES
Our Website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our services.
4.1 Types of Cookies
Essential Cookies
These cookies are necessary for core website functions, including shopping cart operations, checkout processes, account functionality, and website security.
Functional Cookies
These cookies help remember your preferences and improve your browsing experience.
Analytics Cookies
These cookies help us understand website traffic, visitor behavior, and website performance.
Advertising Cookies
Where enabled, these cookies or similar technologies may help deliver relevant advertisements, measure advertising performance, and understand interactions with advertising campaigns.
4.2 Managing Cookies
You may manage or disable certain cookies through your browser settings or any cookie preference tool made available on our Website.
Please note that disabling essential cookies may affect certain website features, including shopping cart and checkout functionality.
Where required by applicable law, we will obtain consent before placing or using non-essential cookies and tracking technologies.
4.3 Global Privacy Control
Where required by applicable law, we will recognize and process valid opt-out preference signals, including Global Privacy Control (GPC), for applicable sale, sharing, or targeted advertising activities.
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information in exchange for monetary payment.
However, we may disclose personal information to certain third parties when necessary to operate our business and provide our services.
These third parties may include:
5.1 Service Providers
We may share information with service providers that perform services on our behalf, such as:
Website hosting and e-commerce infrastructure providers.
Payment processing providers.
Shipping and delivery companies.
Customer service platforms.
Email communication providers.
Data analytics providers.
Fraud detection and security providers.
These service providers may access personal information only as reasonably necessary to perform their services, subject to applicable contractual and legal requirements.
5.2 Advertising and Analytics Partners
Where applicable, we may share certain online identifiers, device information, browsing activity, and website interaction data with advertising or analytics partners to measure advertising performance and provide relevant advertisements.
Under certain state privacy laws, these activities may constitute “sharing,” “selling,” or processing for targeted advertising, even when no money is exchanged.
Where required by law, you may opt out of these activities through our applicable privacy controls or by contacting us.
5.3 Legal and Regulatory Authorities
We may disclose personal information when reasonably necessary to:
Comply with applicable legal obligations.
Respond to valid legal processes.
Protect our rights, property, and safety.
Investigate suspected fraud or unlawful activities.
5.4 Business Transfers
If our business undergoes a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of the transaction, subject to applicable privacy laws.
6. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
The retention period depends on several factors, including:
The nature and sensitivity of the information.
The purpose for which the information was collected.
Whether an active customer relationship exists.
Applicable tax, accounting, and recordkeeping requirements.
Legal obligations and dispute resolution requirements.
Fraud prevention and security needs.
When personal information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
7. DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include:
Access controls and restricted data access.
Secure website connections.
Appropriate service provider safeguards.
Monitoring and security procedures.
Reasonable data handling and storage practices.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
While we work to protect your personal information, we cannot guarantee absolute security.
8. YOUR PRIVACY RIGHTS
Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
8.1 Right to Know and Access
You may request information about the personal information we collect, use, disclose, or process about you.
Where applicable, you may also request access to specific pieces of personal information.
8.2 Right to Delete
You may request that we delete personal information we have collected about you, subject to applicable legal exceptions.
Certain information may need to be retained for legal compliance, transaction completion, security, or other permitted purposes.
8.3 Right to Correct
You may request that we correct inaccurate personal information that we maintain about you.
8.4 Right to Opt Out
Where applicable, you may opt out of:
The sale of personal information.
Sharing of personal information for cross-context behavioral advertising.
Targeted advertising.
Certain forms of profiling that produce legal or similarly significant effects.
8.5 Right to Limit Sensitive Personal Information
Where applicable, you may request that we limit the use or disclosure of sensitive personal information beyond purposes permitted by law.
8.6 Right to Data Portability
Where applicable, you may request a copy of your personal information in a portable and, where technically feasible, readily usable format.
8.7 Right to Appeal
If we deny a privacy rights request where applicable law provides an appeal right, you may appeal our decision by contacting us using the information in the Contact Us section.
8.8 Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising privacy rights granted under applicable law.
We will not deny goods or services, charge different prices, or provide a different level or quality of service solely because you exercised a legally protected privacy right, except as permitted by law.
9. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
This section applies to California residents to the extent Northvale Apparel LLC is subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”).
9.1 Categories of Personal Information
Depending on your interactions with our Website, we may collect the following categories of personal information:
| Category | Examples |
|---|---|
| Identifiers | Name, email address, IP address, shipping address |
| Customer Records | Contact information and purchase-related records |
| Commercial Information | Products purchased, order history, and transaction records |
| Internet Activity | Browsing history, pages viewed, and website interactions |
| Geolocation Data | Approximate location inferred from IP address |
| Inferences | Shopping preferences and interests inferred from interactions |
We do not intentionally collect sensitive personal information for purposes unrelated to operating our business.
9.2 Sources of Personal Information
We may collect personal information from:
You directly.
Your interactions with our Website.
Cookies and similar tracking technologies.
Payment and shipping service providers.
Analytics and advertising partners, where applicable.
9.3 Business Purposes for Collection
We collect and use personal information for purposes including order fulfillment, payment processing, customer support, website operations, security, analytics, marketing, and legal compliance.
9.4 Categories of Third Parties
We may disclose relevant categories of personal information to:
Payment processors.
Shipping and logistics providers.
Website hosting and e-commerce service providers.
Analytics providers.
Advertising partners, where applicable.
Customer service providers.
Legal and regulatory authorities when required.
9.5 Sale and Sharing of Personal Information
We do not sell personal information for monetary consideration.
However, certain advertising or tracking activities may constitute “sharing” or “selling” under the CCPA, even without monetary payment.
Where applicable, California residents have the right to opt out of the sale or sharing of their personal information.
You may submit an opt-out request by contacting:
Email: [email protected]
You may also use a valid Global Privacy Control signal where applicable.
9.6 How to Exercise Your California Privacy Rights
To submit a privacy request, please email:
Please include:
Your full name.
Your preferred contact email address.
The type of privacy request you wish to submit.
Sufficient information for us to identify and verify your request.
We may take reasonable steps to verify your identity before fulfilling certain requests.
You do not need to create an account to submit a privacy request.
We will respond within the timeframes required by applicable law.
Where permitted by law, an authorized agent may submit a request on your behalf, subject to applicable verification requirements.
10. OTHER U.S. STATE PRIVACY RIGHTS
Residents of states with applicable comprehensive privacy laws may have additional rights depending on their state of residence and whether the relevant law applies to our business.
These rights may include:
Accessing personal information.
Obtaining a copy of personal information.
Correcting inaccurate information.
Requesting deletion of personal information.
Opting out of targeted advertising.
Opting out of the sale of personal information.
Opting out of certain profiling activities.
Appealing a denied privacy request.
We will honor applicable privacy rights in accordance with the laws governing the relevant consumer and our business.
To exercise these rights, please contact us at:
If you are dissatisfied with our response to a privacy request, you may have the right to appeal or contact the appropriate state privacy regulator, depending on applicable law.
11. THIRD-PARTY WEBSITES AND SERVICES
Our Website may contain links to third-party websites, payment services, social media platforms, or other external services.
These third-party services operate independently and may have their own privacy policies and data handling practices.
We are not responsible for the privacy practices, content, or security of third-party websites and services.
We encourage you to review the privacy policies of any third-party service before providing personal information.
12. CHILDREN’S PRIVACY
Our Website is intended for a general shopping audience and is not directed to children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without the required parental consent.
If we become aware that we have collected personal information from a child under 13 in a manner that violates applicable law, we will take appropriate steps to delete that information.
If you believe a child has provided personal information to us, please contact:
13. MARKETING COMMUNICATIONS
We may send promotional emails, product updates, special offers, and other marketing communications where permitted by applicable law.
You may opt out of promotional communications at any time by:
Clicking the unsubscribe link included in our marketing emails.
Contacting us at [email protected].
Please note that even if you unsubscribe from marketing emails, we may still send essential transactional or service-related communications, such as order confirmations, shipping notifications, and responses to customer service inquiries.
14. INTERNATIONAL DATA TRANSFERS
Northvale Apparel LLC is based in the United States.
Depending on the service providers and technology infrastructure we use, your personal information may be processed or stored in the United States or other countries where our service providers operate.
When personal information is transferred internationally, we will take reasonable steps to handle it in accordance with applicable privacy and data protection requirements.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the top of this page.
Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
16. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our personal information practices, please contact us using the information below.
Company Name: Northvale Apparel LLC
Website: https://kelviros.shop/
Email: [email protected]
Business Address:
1201 Peachtree Street NE, Suite 200,
Atlanta, GA 30361,
United States.
Privacy Inquiries: [email protected]
We will make reasonable efforts to respond to privacy-related inquiries and requests within the timeframes required by applicable law.
Northvale Apparel LLC
Operating KELVIROS
© 2026 All Rights Reserved.